The Hard Conversation Script
Prepare for one conversation with facts, a clear request, and room for the other person’s answer.
Use this with one real situation. The four prompts below match the printable worksheet.
You can write your answers on paper or use the PDF. Keep what you write; you do not have to send it anywhere.
Start with what happened
What happened? Write what someone else could have observed.
Say why it matters
Why does it matter to you? Avoid guessing the other person’s intent.
Make one request
What are you asking for? Write one direct request.
Leave room to listen
How will you open? What do you want to understand from their side?
Try one action, then return to what happened. Adjust the next attempt using what you notice.
Keep a copy of The Hard Conversation Script
The prompts, writing space, and a next-step sheet. Free to download and keep.
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